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24 Jul 2019
31℃ 77%

FAQ

Q: How to reach our resort:

By Bus: Local buses are available to take you to and from Silvermine Beach Resort, Mui Wo
Between Tung Chung and Mui Wo: Bus Route 3M and take off at the stop Mui Wo Market. Duration is around 30 minutes.

By Lantau Taxi (Blue Cab): You can take Lantau Taxi from Hong Kong International Airport, AsiaWorld Expo, Hong Kong Disneyland and Tung Chung to our resort. Duration is around 25 – 30 minutes.

By Ferry: You could also take a ferry to reach Mui Wo easily from Central Piers no. 6 and enjoy an amazing voyage on the sea.

Q: How to reach our resort from Mui Wo Pier?

Once get off from ferry in Mui Wo Pier, turn right and get to the Mui Wo Promenade. Walk along the Promenade for around 8 minutes and you will reach our resort. Video of the routes: https://goo.gl/L38kBW

Q: Check-in and Check-out time?

Check-in time: After 15:00
Check-out time: Noon 12:00

Q: Any bath tub in rooms?

There are either shower stalls or bath tub in room for your choice. (Subject to room availability)

Q: Only double bed offer in room?

There are two types of room, offering double bed or twin beds. (Subject to room availability)

Q: Is there any baby cot bed provided?

Baby cot bed and baby bath tub are available on request in first come first served basis. Please request while making the reservation or during check-in.

Q: What are the room size and bed size?

Size of Standard room is around 250 square feet.
Size of double bed is 4.5 x 6 ft or bigger. (Subject to room availability)
Size of single bed is 3 x 6 ft. or bigger. (Subject to room availability)

Q: Severe Weather Arrangement?

In the event of a Tropical Cyclone Signal No. 8 or above being hoisted, or Black Rainstorm Warning being issued on the day of arrival after 3:00 pm, the reservation can be changed to another check-in date of the same value. Guests must inform us of the reservation change within 7 days and the newly chosen date is subject to room availability.

If the signal or warning is removed by 3:00 pm, the reservation will remain effective as usual.

Q: Is that possible to drive to resort by myself?

If you would like to drive to Mui Wo by your private car, you have to apply for a Lantau Closed Road Permit (LCRP) in Transport Department.

Q: Can I bring along my pet to stay in the resort?

You could bring along you pet and stay in designated room. For details please check the Pet Accommodation Regulation and Pets on Board information.

Q: Which credit cards are accepted for payment?

We accept Visa, MasterCard, American Express and UnionPay credit cards.

Q: How many guests can the room accommodate?

Our standard room can accommodate up to 2 adult guests and maximum two kids aged under 12 years old.

Q: Is Early Check-in / Late Check-out possible?

It depends on the room availability on the day. For details please check with our colleagues in reception.

Q: Can I still enjoy the hotel facilities after check-out?

It depends on the room availability on the day. For details please check with our staff in reception.


WeChat ID: SilvermineResortHK